{"id":6319,"date":"2024-07-03T16:53:41","date_gmt":"2024-07-03T16:53:41","guid":{"rendered":"https:\/\/www.mediconanet.pt\/?post_type=product&#038;p=6319"},"modified":"2026-01-16T17:57:26","modified_gmt":"2026-01-16T17:57:26","slug":"book-an-appointment-online-by-phone","status":"publish","type":"product","link":"https:\/\/staging.mediconanet.pt\/en\/produto\/marcar-consulta-online-telefone\/","title":{"rendered":"Telephone Consultation"},"content":{"rendered":"<p>We advise you to stay in a location with good network coverage if you have provided us with a cell phone number.<\/p>\n<p>If, for any reason, it is not possible to carry out the telephone consultation, the amount will be refunded in full through a refund on your card.<\/p>\n<p>If you are feeling unwell, please call 112 for urgent emergencies. Alternatively, you can contact SNS 24 for any non-urgent matters too.<\/p>\n<p>This service is for people over 18 years old.<\/p>\n<p>&nbsp;<\/p>\n<p>You can book appointments online by phone every day, including weekends and holidays, from 9am to 8pm. Plus, we offer flexibility to meet your healthcare needs, no matter the day of the week.<\/p>\n<p>During your telephone consultation, our doctor will discuss your concerns and symptoms. From this initial assessment, the doctor will provide a personalized action plan. This plan may include a prescription, a request for additional evaluations or investigations, referrals to other specialties, or even a doctor's note, depending on the situation.<\/p>\n<h2>Como Agendar:<\/h2>\n<p>To schedule your appointment, simply choose the time and date that best fits your schedule. Soon after, you will receive a confirmation by email. One of our doctors will then contact you within the time following your scheduled appointment. For example, if you make your appointment at 10am, you will receive the call between 10am and 11am. Additionally, please note that our doctors may call from private numbers.<\/p>\n<p>We can treat several common medical conditions that don't require a physical visit, such as:<\/p>\n<ul>\n<li>Cough and colds<\/li>\n<li>Sore throat<\/li>\n<li>Stomach problems<\/li>\n<li>Urinary infections in women (not pregnant)<\/li>\n<li>Skin and eye problems<\/li>\n<li>Mild to moderate anxiety\/depression<\/li>\n<li>Joint or back pains.<\/li>\n<li>Condi\u00e7\u00f5es m\u00e9dicas est\u00e1veis, como problemas da tir\u00f3ide, hipertens\u00e3o e colesterol elevado<\/li>\n<\/ul>\n<p>On the other hand, some conditions that require a physical examination cannot be safely managed through a telephone consultation, such as:<\/p>\n<ul>\n<li>Ear problems<\/li>\n<li>Testicular lumps\/masses or sudden onset of severe testicular pain.<\/li>\n<li>Breast lumps\/tumefactions.<\/li>\n<li>Urinary infections in children (&lt;16 years), men and pregnant women.<\/li>\n<li>Children under 1 year old with a temperature above 38 degrees<\/li>\n<\/ul>\n<p>If your condition is not suitable for safe remote management, our doctors will explain why and discuss options with you.<\/p>\n<p>&nbsp;<\/p>\n<p>Our doctors suggest and approve treatments in accordance with the best practices in force in Portugal. This service is intended for non-urgent situations.<\/p>\n<p>If you are not feeling well, call 911 in case of urgency or emergency, or NHS 24 \u2013 808242424 in non-urgent situations.<\/p>\n<p>If you have questions about your health problem or treatment, you can also choose to schedule a <a href=\"https:\/\/staging.mediconanet.pt\/en\/product\/book-appointments\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #54cd5e;\">Video Appointment<\/span><\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<h3 style=\"text-align: center;\">Book Appointments Online<br \/>\nTelephone Consultation<\/h3>\n<h4><\/h4>","protected":false},"featured_media":13862,"template":"","meta":[],"product_brand":[],"product_cat":[82],"product_tag":[104,105],"class_list":{"0":"post-6319","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-consultas","7":"product_tag-consulta-telefonica","8":"product_tag-telefonica","10":"first","11":"instock","12":"virtual","13":"sold-individually","14":"purchasable","15":"product-type-simple"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/staging.mediconanet.pt\/en\/wp-json\/wp\/v2\/product\/6319","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.mediconanet.pt\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/staging.mediconanet.pt\/en\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.mediconanet.pt\/en\/wp-json\/wp\/v2\/media\/13862"}],"wp:attachment":[{"href":"https:\/\/staging.mediconanet.pt\/en\/wp-json\/wp\/v2\/media?parent=6319"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/staging.mediconanet.pt\/en\/wp-json\/wp\/v2\/product_brand?post=6319"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/staging.mediconanet.pt\/en\/wp-json\/wp\/v2\/product_cat?post=6319"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/staging.mediconanet.pt\/en\/wp-json\/wp\/v2\/product_tag?post=6319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}